About Me

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Senior Solutions Engineer harnessing cutting-edge AI capabilities to drive value and innovation for the world's leading financial institutions through Smarsh's Enterprise SaaS communications archiving and surveillance platform. Backed by a decade of experience as a Technical Manager, adept at orchestrating teams, spearheading software development initiatives, and orchestrating seamless solutions deployment.

Contact Me
  • Skilled Presenter

  • Demo Expert

  • AI-Driven Product Demonstrations

  • Technical Needs Assessment

  • Proof of Concept (PoC) Execution

  • RFP/RFI Management

  • Stakeholder Engagement

  • Competitive Analysis & Positioning

Experience

Oct-2022 to Present

Smarsh Inc

London, United Kingdom

Senior Solutions Engineer

As a Senior Solutions Engineer at Smarsh, I leverage AI to help global financial institutions manage risk and optimise ROI. I provide technical expertise through demos, POCs, and RFP/RFI responses, ensuring regulatory compliance by tailoring solutions for our Capture, Archiving and Communications Surveillance solutions. By showcasing Machine Learning and AI, I help uncover hidden risks in communications, empowering clients to make informed decisions. As the technical lead, I focus on innovation and collaboration to deliver custom solutions that align with both client goals and Smarsh's leadership.

Sep-2019 to Oct-2022

PFU (EMEA) Limited - A Fujistu Company

London, United Kingdom

Senior Technical Manager

Led the Technical Sales and Software Development Team across EMEA, managing Sales Engineers, Solution Architects, and Software Engineers. Directed a distributed Presales team, deploying bespoke software solutions for key customers, advising on SDK and API integrations, and implementing Salesforce metrics. Managed software engineers to deliver integration and digital transformation projects for financial institutions, overseeing SDLC, ISO certification, and best practices. Collaborated with Product, Marketing, and Sales to ensure competitive product deployments, while expanding the Partner Portal Program, earning a Company Recognition Award in 2020. Hired, trained, and developed team members, driving strategy and continuous improvement.

Jul-2013 to Sep-2019

Exagogica

Vasto, Italy

Engineering Manager

As Engineering Manager, I led a team of software engineers developing an enterprise .NET SaaS ERP solution. Key projects included building a People Development platform for a major Italian car manufacturer, managing 100,000 training plans and 3.5 million skill evaluations, a manufacturing loss analysis platform deployed in 86 factories, saving €1.5 million monthly, and a skill evaluation platform for a leading soft drinks company. I managed recruitment, training, and promoted best practices, collaborating with Product Management and Sales to drive key product improvements.

Sep-2011 to Jul-2013

Studioware

Vasto, Italy

Web Application Developer

As Lead Drupal Developer, I oversaw full life cycle development, building e-commerce platforms for international companies and integrating them with existing systems. I provided guidance on application security, recommended version control standards, and created database designs with entity-relationship models.

Languages

EnglishEnglish

ItalianItalian

Education

Oct-2006 to June-2010

Civil Engineering (MEng)

Undergraduate Masters in Civil Engineering at the University of Exeter, United Kingdom.

Contact

James Gosling

Senior Solutions Engineer

London, United Kingdom